- Type
- Heat pump
- Capacity
- 325L
- Suited to
- 2–5 people
- Warranty
- 5-year warranty
Rheem · Heat pump
Rheem 325L MPi Heat Pump Hot Water System
A next-generation heat pump that captures heat from the air to cut energy use and running costs even when there is no sun — the 325L tank suits an average-sized family in a moderate climate.
The MPi is sized for 2–5 people and carries a backup electric element, so you still have hot water on the coldest winter nights while the heat pump does the heavy lifting the rest of the year.
- Captures heat from the air — runs without sun
- 325L tank, suited to 2–5 people
- Backup electric element for cold nights
- Cuts energy usage and running cost
- 5-year warranty
Why this unit
What makes this a good pick
The reasons are practical rather than marketing.
Supplied and installed by our own licensed plumbers and gasfitters.
Running cost
Heat from the air, not the element
It pulls heat from the surrounding air, so it uses a fraction of the power of a conventional electric tank.
All-weather
Backup element for cold nights
A backup electric element guarantees hot water on the coldest winter nights.
Warranty
5-year cover
Backed by a 5-year warranty, with installation by our licensed team included.
Out of stock
This system is currently unavailable to order
The Rheem 325L MPi Heat Pump Hot Water System is out of stock, so it cannot be added to a quote right now. Ask us about availability, or we can recommend a comparable system we can supply and install now.
Detail
Specifications, delivery and care
The figures and terms below apply to this model. Open whichever section you need.
| SKU | 7335 |
|---|---|
| Capacity | 325L |
| Technology | Air-source heat pump |
| Suited to | 2–5 people |
| Backup | Electric element |
| Warranty | 5-year warranty |
| Fuel | Electric (heat pump) |
Delivery areas
We deliver hot water systems, parts and accessories across New South Wales and to selected areas throughout Australia. Availability can vary with your postcode and the size of the product, so contact us first if you are outside the standard delivery area.
Delivery timeframes
Estimates only, and they can be affected by courier delays, weather or other events outside our control.
- Sydney metro: 1 to 3 business days
- Regional NSW: 2 to 7 business days
- Interstate: 3 to 10 business days
Delivery charges
Shipping is calculated at checkout from your delivery location, the size and weight of the product, and any installation requirements. Some products and promotional offers include free delivery within selected metro areas.
Installation deliveries
Where installation is booked with your purchase, our team contacts you to arrange a date and time once the order is confirmed. Scheduling depends on technician availability and your location.
On arrival
Please inspect your order when it arrives. If it looks damaged, incomplete or incorrect, tell us within 48 hours and include photographs where you can.
Returns
We comply with the Australian Consumer Law. Nothing here limits your rights under the Competition and Consumer Act 2010 (Cth).
Change of mind returns may be accepted at our discretion when the request is made within 30 days of delivery, the product has not been installed or used, it remains unopened in its original packaging and it is in resalable condition. Return shipping for approved change of mind returns is generally the customer's responsibility. Special order and custom products cannot be returned for change of mind.
If a product is faulty, damaged or not as described, contact us as soon as you can. Depending on the circumstances we may repair it, replace it, provide a refund or arrange collection. If you receive the wrong product, contact us within 48 hours and we will arrange a replacement or collection at no extra cost where the error is ours.
How to request a return
Contact our team with your order details, explain the reason, send photographs if we ask for them, and wait for return instructions before sending anything back. Returns sent without prior approval may not be accepted. Approved refunds go back to the original payment method, usually within 5 to 10 business days of the return being received and inspected.
Full terms are on the shipping and return policy page.
A heat pump has a compressor and a fan as well as a tank, so care is about airflow and the valves.
- Keep the air inlet and outlet clear of leaves, boxes and anything that blocks airflow.
- Have the temperature-pressure relief valve checked periodically, as with any tank.
- If it trips to backup heating or gets noisy, call us — it is usually the fan, airflow or a sensor.
How it works
From first call to hot water back on
The same four steps apply whether you are replacing a failed unit or planning an upgrade.
Tell us what is happening
Call or order online with your suburb and the system you have now. Photos of the unit and its data plate help a great deal.
We scope and quote
We confirm the model, the installation and any extras the site needs, then come back to you before anything is booked.
We supply and install
We bring the unit, disconnect the old system, install and commission the new one, and check the valves are working as they should.
We clear the site
The old unit is taken away where you have asked us to, the work is tested in front of you, and you get the paperwork and warranty details.
Related products
Other systems we supply and install
These are the units we are asked about most often alongside it.
Common questions
Rheem 325L MPi Heat Pump Hot Water System questions
A heat pump moves heat from the surrounding air into the tank instead of using electricity to heat the water directly, so it uses a fraction of the power of a conventional electric tank — even when there is no sun.
Heat pumps cut hot-water running costs substantially against a conventional electric system; the exact saving depends on your usage, tariff and climate. We are happy to talk through a realistic figure for your home.
Yes — supply and installation are handled as one job by our licensed team, and installation is included in the price shown. We confirm the position, airflow and electrical connection when we scope the job.
A heat pump needs airflow around the unit, so it sits outside or in a well-ventilated spot. We confirm the best position at your property so it runs efficiently and quietly.
Heat pumps are sized by tank volume and recovery. Tell us your household size and usage and we will confirm whether this capacity suits before you order.
This Rheem carries a 5-year warranty. We confirm the exact terms in writing before you order and handle any warranty claim on a system we installed.
Ask about this system
Questions about this Rheem?
Tell us about your place and we will confirm whether it suits and what the installation involves before you order. If your hot water is out right now, calling is faster.
A straight answer on fit
We will say if a different system suits your property better, rather than selling you this one.
Phone attended 24 hours
Hot water emergencies do not keep business hours, so neither does the line.
Based at Lidcombe
93B John St, Lidcombe NSW 2141, servicing Sydney and Greater Sydney.
Rheem 325L MPi Heat Pump Hot Water System enquiry
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